Frequently Asked Questions

No - you should buy General Admission tickets if you only want to go to the haunted attractions. You should buy Spaghetti with Freddy tickets if you also want a spaghetti dinner before you go through the haunted attractions. You do not need to purchase both.

A plate of spaghetti (meat or no meat options) catered by Lou Malnati's, a drink & dessert.

Sorry, no. The only dietary restriction we can accommodate is vegetarian.

We are open on Saturday February 15th.

The haunted house is open from 6:30 - 9 PM. As long as you are in line before 9 PM, you will get to go through all of the haunted attractions.

We will start seating 'Spaghetti With Freddy' ticketholders at the top of every hour from 6:00 - 9:00 PM. After dinner, you will proceed to the haunted attractions.

Spaghetti With Freddy Single - $49.99 each

Spaghetti With Freddy Couples Bundle - $46.99 each

Haunted House Only - $32.99 each

+$10 for Chicken Ticket

'Spaghetti with Freddy' ticket sales end on February 14th. Regular tickets to just the haunted attractions may be bought the day of the event.)

Only the pop-up cafe will be decorated for Valentine's Day. The haunted attractions will not be Valentine’s Day themed. You will see our award-winning show from this past fall.

Sorry, no. Our pop-up cafe is in our lower "pit" area, which is inaccessible by wheelchairs. Our regular haunted house, which is open during the same time, is wheelchair accessible.

The box office will not be open for our Valentine's Day event. All tickets must be purchased online in advance.

No, our box office will not be open for this event. All order must be place online in advance.

No, Fast Pass tickets are not available for this event.

Sorry, no refunds will be given under any circumstances. If there's a chance you might not be able to make it, we recommend including Purchase Protection with your order, which is available at checkout.

You can read the full terms and conditions here, but in short: for a fee totaling approximately 8% of your order total, you can protect your order against unforeseen circumstances that may prevent you from attending. If your circumstances meet the parameters of the agreement, you'll receive a 100% reimbursement on your order.

Yes. Nightmare on Edgewood accepts all major credit cards. (Please note that our box office will not be open for the Valentine's Day event.)

Yes. Groups of 15-19 get $5 off. Groups of 20+ get $10 off. Call, text or email for more information.

No, sorry. Because our box office is closed for this event, we cannot offer military discounts.

Click here to buy tickets.

Watch our blog, sign up for our VIP fan club to get exclusive deals on tickets or follow us on social media.

You may reschedule your tickets up to one hour before doors open on the date of the tickets. To reschedule your tickets, please visit this link and follow these steps:

1. Create / log into your account using the link above.
2. Click 'My Tickets' in the upper right corner.
3. Click on the "Reschedule" option under the ticket information.
4. Select a new date from the drop-down menu.
5. Click "Reschedule."

Yes, you may transfer your tickets to someone else up to one hour before doors open on the date of the tickets. To transfer your tickets, please visit this link and follow these steps:

1. Create / log into your account using the link above.
2. Click 'My Tickets' in the upper right corner.
3. Click on the "Transfer" option under the ticket information.
4. Select the quantity of tickets to transfer and enter an email address to transfer them to.
5. Click "Transfer."

Sorry, we do not offer special pricing for young children. Everyone pays the same price, regardless of age.      

All ages are welcome at Nightmare on Edgewood, but we are an intense, full contact haunted house and advise you to use discretion when bringing small children. Well behaved teenagers may attend without adult chaperones IF they follow all the rules.

Yes. The most important thing is that you get here. 

Yes - we have limited parking onsite and appreciate carpooling and ridesharing.

The ticket booth and security check are outside. All of our attractions and queue line are indoors. We'll have heaters running, but the building is not climate controlled, so please dress warm!

Yes, but only if you purchase a Spaghetti With Freddy ticket.

No. No alcohol is permitted on the haunted house property.

Yes, our merchandise booth is at the end where you exit the attractions. You can buy Nightmare on Edgewood gear and you may also purchase your reaction photo in the merchandise booth. (Note: reaction photos are NOT available online and must be purchased in person.)

Smoking is only allowed outside. Once inside, no smoking or vaping is allowed.

No. Due to the physical nature of our haunted attraction, there is a possibility it could fall out of your possession and be found by another customer. Please leave them at home or in your vehicle.

No, all of our attractions are indoors.

If it is raining, we will most likely be open. IF it's snowing, there's a good chance we'll reschedule for the following weekend, February 22nd. Always check our social media before heading out for the latest update.

Yes. All bags will be searched at the door and all customers will be checked with metal detector before entering the venue.

Yes, we have porta--pottys on site.

It's not - we're running the same three attractions from last fall. If you want to add on something festive for the holiday, consider buying Spaghetti With Freddy tickets.

Yes. We are Indy's most intense haunted house. Check out our reviews and testimonials to learn more.

Yes, we are a full-contact haunted attraction. You WILL be touched (unless you purchase a Chicken Ticket).

Yes, for an additional $10 you may purchase a Chicken Ticket, which grants access to all of the attractions, except you will wear a bright yellow "chicken" vest, signaling to our actors that you DO NOT want the full contact, hands on interactive experience.

Yes. People who may be sensitive to extreme conditions, including fog and smoke, strobe and other intense lighting, the dark, and sudden loud noises should NOT visit Nightmare on Edgewood.

Groups vary in size from 2 to 6. If your party is larger than 6, you will be asked to split up.

The time varies from group to group, but the average time to complete all three attractions is 30-40 minutes per group.

No photos or videos may be taken once inside the haunt. You are welcome to take photos outside while you wait in line. Don’t forget to check out our Snapchat filters & tag us in your Instagram posts!

If you are a member of the media, please contact media@nightmareonedgewood.com to request special photo and video accommodations.

Tell our actors at any point in time if you feel you need to exit; they will escort you out of the attraction immediately. (NOTE: you will not receive a refund if you do not make it through the entire attraction and exit early.)

Yes. Violation of any of our rules—including touching the actors—could result in your removal from the attraction with no refund.

All ages are welcome; however, the event is an extreme haunted attraction; please use discretion when bringing young children.

We recommend pregnant women purchase a Chicken Ticket to opt of of physical contact, as we are an interactive haunted attraction.

We do not recommend people with asthma go through the haunted house. If cleared by your doctor to go through the haunt, bring your inhaler or another device that may help you breathe better, as we have numerous fog and haze machines throughout the haunt. Persons with epilepsy & heart issues should also exercise caution in deciding to participate in Nightmare on Edgewood. We only want everyone to have a safe time.

Yes, we have porta--pottys on site.